Thank you for inviting me to provide comments on the New Gloria Garden Harerbin Hotel, which I stayed between 20th May and 23rd May 2015 with another two friends. First at all, we were impressed by the high degree of professionalism and patience of the front counter young gentleman when we were conducting the check-in process in the hotel. He was very polite and knowledgeable when answering my questions/queries. Secondly, the hotel itself and the hotel rooms were very clean and tidy. Room facilities were sufficient, well maintained. Room temperature was good, however, the room temperature control was not easily visible at night time. Thirdly, the breakfast quality was very good and served with a big variety of both Chinese and Europian dishes. Coffee was good. Waitresses were devoted to their duties so as to keep the breakfast tables very clean and tidy. Lastly, hotel price was considered reasonable in view of its locatity, outlook and standard of hotel room. Anyway, I am most satisfied to stay in this hotel and will remain to stay in this hotel if I shall have a chance to visit this city again. Thanks to the good service provided by the hotel staff.